SilverLake

offering_bpo_header.jpg

You are here: Home Services BPO Infrastructure Security PAPERLESS ENVIRONMENT

Specialized Capabilities

SilverLake partners with clients across various industry verticals, including Banking, Insurance and Telecom among others. SilverLake BPO successfully supports multiple ERP platforms of its clientele, which include pre-configured processes, industry frameworks to deliver specialized services in multiple languages through a robust delivery network spread across the country.

Key features of the SLDS BPO solution

  •  Realigning processes by type and complexity, thus increasing efficiency and reducing processing time.
  •  Restructuring the team for maximum effectiveness by appointing specialist groups according to skill sets.
  •  SilverLake BPO implemented a communications model.