SilverLake

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Application Management

SilverLake’s Application Management services ensures that your business applications are managed with high availability , high performance and high service levels by putting in place robust IT services. SilverLake can streamline your application management processes for maximum efficiency, provide reliable operation and secure control of applications. We provide reduced system downtime and enhanced performance. We focus on monitoring and managing the quality of service of business transactions.

Our Service Offerings include

      Administration service:   

  •  24*7 applications monitoring for availability and performance.
  •  Batch job monitoring and management.
  •  Incident management.

      Application Service:

  •  Production administration activities on app/web servers.
  •  Code Deployment activities and application environment setup.
  •  Problem management with root cause analysis.

      Administration & Application Performance Service:

  •  Decrease day/month end activity timings.
  •  Performance fine tuning on the production servers.
  •  Process streamline with Service Level Agreement, cost control by consolidation, rationalize service and resource utilization.